CRM for Small Business

Manage Customers, Projects, and Create Invoices in the Cloud

Customer Relationship Management software that is a great fit for almost any small business, freelancer or many other uses.

We set it up for you Your logo, your name Cancel any time
Leads & pipelineEstimatesProposalsInvoicesRecurring billingOnline paymentsProjects & tasksTimesheetsContractsExpensesSupport ticketsClient portalReports
Sound familiar?

Where your business information lives right now

Nothing here is broken exactly. It just costs you an hour a day and the occasional job.

Quotes in a spreadsheet that only one person knows how to update

Customer history buried in an inbox nobody else can search

Jobs tracked on a whiteboard that gets wiped every Friday

Invoices you meant to chase three weeks ago

01 — Lead Management

Every enquiry on one board

No more wondering who you were supposed to ring back. Each enquiry sits in a column and you drag it along as it moves, so one glance tells you what is worth chasing this week.

  • Website forms drop enquiries straight onto the board
  • Import from a spreadsheet, or pull them in from your inbox
  • Notes, files and a reminder attached to every lead
  • Won the job? It becomes a customer in one click
  • See how many enquiries actually turned into money
02 — Marketing Automation

The follow-up that happens without you

Most work is lost to silence, not to a competitor. Set the follow-ups up once and the system does the remembering — the quote chaser, the overdue nudge, the check-in six months later.

  • Capture forms on your website that feed straight into the CRM
  • Email templates with the customer’s details filled in for you
  • Automatic reminders on quotes that have gone quiet
  • Overdue invoice chasers that send themselves
  • Surveys and check-ins sent to a whole customer list at once
03 — Projects & Tasks

Your team knows what they’re on today

Every job gets its own space with the tasks, the hours and the costs inside it. Your staff open the system and see their own list — not yours, not everyone’s, theirs.

  • Tasks assigned to one person or several, with due dates
  • Milestones and a visual timeline for longer jobs
  • Staff start a timer or log hours against the job
  • Billable and non-billable hours kept apart
  • Everyone only sees the jobs and figures they should
04 — Bookkeeping & Invoicing

The money side, handled daily

Quotes, invoices, payments and what each job actually cost you — all recorded as the work happens rather than reconstructed at year end. Your accountant gets clean figures instead of a shoebox.

  • Invoices raised from a quote or a finished job in seconds
  • Card and PayPal checkout built into every invoice
  • Recurring invoices that bill every month by themselves
  • Expenses and supplier costs logged against the job
  • Multiple currencies and per-item tax rates
  • Sales, expense and outstanding-payment reports on demand
05 — Customer Portal

Give customers their own login

Instead of “can you resend that invoice?”, they sign in and get it themselves — at any hour, without emailing you. Every document you have shared with them sits in one place, under your branding.

  • Their own dashboard with everything about their account
  • Invoices paid and unpaid, each with a pay button
  • Estimates and proposals to accept or decline online
  • Contracts, files and documents stored against their account
  • Raise a support ticket and read your help articles
  • Your logo, your colours, your web address
What’s inside

A proper CRM, not a contact list

Twelve modules that talk to each other. A lead becomes an estimate, the estimate becomes a project, the project becomes an invoice — and none of it gets retyped.

Leads & pipeline

A drag-and-drop board so you can see every prospect and what stage they are at.

  • Web forms that drop straight into the board
  • Import from a spreadsheet or your inbox
  • Notes, files and reminders on each lead
  • Convert a won lead into a customer in one click

Customers & contacts

One record per customer with everything attached to it — and several contacts per company.

  • Every quote, job, invoice and ticket in one view
  • Separate logins per contact
  • Custom fields for the things your trade cares about

Estimates & proposals

Send a professional quote, and let the customer accept it online instead of replying “yes ok”.

  • Customer accepts or declines with a click
  • Accepted estimate turns into an invoice automatically
  • Proposals with images, tables and comments

Invoices & recurring billing

Raise an invoice in seconds, or set it to send itself every month without you remembering.

  • Multiple currencies and per-item tax
  • Recurring invoices on any schedule
  • Automatic overdue reminders
  • Credit notes and part payments

Getting paid online

Customers pay from the invoice itself by card or PayPal, so the money arrives before you chase it.

  • Card and PayPal checkout on every invoice
  • Payment recorded against the invoice automatically
  • Receipt sent without you lifting a finger

Projects & jobs

Every job gets its own space, with the tasks, files, hours and costs sitting inside it.

  • Milestones and a visual timeline
  • Tasks assigned to more than one person
  • Costs tracked against the job as you go

Timesheets

Staff start a timer or log hours against a job, and those hours can go straight onto the bill.

  • Timer or manual entry
  • Billable and non-billable hours kept apart
  • Hours flow onto the invoice

Support tickets

Customer emails become tickets, so nothing gets lost when the person who read it is on holiday.

  • Email straight into a ticket
  • Priorities, departments and canned replies
  • Private notes your customer never sees

Contracts

Keep signed agreements with the customer they belong to, and get told before one runs out.

  • Contract stored against the customer
  • Expiry reminders before the date passes
  • PDF generated from your own template

Expenses

Log what a job cost you, mark it billable, and stop discovering the margin afterwards.

  • Receipts attached to the expense
  • Recurring expenses set once
  • Rebill to the customer with a tick

Reports you'll actually open

What you sold, what you spent, which leads turned into money, and who is behind on paying you.

  • Sales and expense reports by date range
  • Lead conversion at a glance
  • Outstanding invoices, oldest first

Staff, roles & permissions

Your bookkeeper sees invoices. Your fitter sees jobs. Nobody sees what they shouldn’t.

  • Roles with per-person overrides
  • Activity log of who changed what
  • Add and remove staff yourself
How it hangs together

One job, start to finish, without retyping anything

This is the part a spreadsheet can never do.

1. Enquiry

Someone fills in your website form. It lands on the lead board.

2. Quote

You send an estimate. They accept it online.

3. The job

It becomes a project. Tasks, hours and costs go on it.

4. Invoice

The hours and costs become an invoice. No retyping.

5. Paid

They pay from the invoice. It marks itself paid.

Every step already knows what happened in the one before it. That is the whole point — the customer’s name gets typed once, on the day they first got in touch.

Monthly plans

Pick a size, change it whenever

Every plan is the full system — the difference is how many of your staff can log in and how much we tailor it. Month to month, no lock-in.

Starter

For a one or two person business finally getting organised.

$49/ month

Billed monthly. Cancel any time.

  • Up to 3 staff logins
  • Unlimited customers and contacts
  • Leads, estimates, invoices, payments
  • Client portal with your branding
  • Hosting, updates and daily backups
  • Email support
Most small teams

Business

For a growing team running real jobs, staff and schedules.

$99/ month

Billed monthly. Cancel any time.

  • Up to 10 staff logins
  • Everything in Starter, plus:
  • Projects, tasks and milestones
  • Timesheets and billable hours
  • Recurring invoices and contracts
  • Support tickets and knowledge base
  • Expense tracking and rebilling
  • Phone and email support

Pro

For an established team that wants it shaped around how they work.

$199/ month

Billed monthly. Cancel any time.

  • Up to 25 staff logins
  • Everything in Business, plus:
  • Custom fields and forms built for you
  • Custom reports and dashboards
  • Data migration from your old system
  • Staff training session
  • Priority support

More than 25 staff, or something unusual in how you work? Tell us about it and we’ll quote it properly. Setup and data migration are quoted separately on Starter and Business.

Every plan

What you get regardless of size

We set it up

You don’t get a login and a manual. We configure it around your business, your services and your invoice layout before you ever see it.

It carries your name

Your logo, your colours, your web address. Your customers see your company — not a piece of software they’ve never heard of.

We host and update it

It runs on our servers. We apply the updates and take the backups, so there is nothing on your computer to maintain.

Your data stays yours

Leave whenever you like and we’ll export everything for you — customers, invoices, jobs, the lot — in a format you can actually use.

Straight answers

What this isn’t

Worth knowing before you spend money, so there are no surprises in month two.

It isn’t a replacement for your accountant. It records the money as the work happens — invoices, payments, job costs — and hands over clean figures. Filing your returns is still their job.

It won’t fix a process nobody follows. If quotes don’t get sent today, software won’t send them. We’ll be honest with you about that during the demo.

There’s a first fortnight. Any system takes a couple of weeks before it feels quicker than what you did before. We stay close during that part.

We don’t hold your data hostage. No exit fee, no “export add-on”. If it isn’t working for you, we’d rather hand your data over cleanly.

Free demo

See it with your own work in it

Twenty minutes on a screen share. We’ll walk through how a job would actually flow through it for your business — your services, your quote, your invoice — rather than a generic tour.

If it isn’t a fit we’ll tell you. No pressure and no obligation.

Prefer to talk first? Call (929) 538-6675 or message us on WhatsApp.

Book my free CRM demo

Tell us a little about your business and we’ll come back within one business day.

We only need enough to set up a useful demo. Please don’t send customer records or passwords in this form.

Common questions

Questions About the CRM,
Answered Simply

Do I have to move everything over on day one?

No, and we’d advise against it. Most businesses start with customers and open invoices, then bring the history across once people are comfortable. We do the moving — you don’t sit there copying and pasting.

What happens to the data if I stop paying?

You get it. We export your customers, invoices, jobs and files in a standard format and hand them over. There is no exit fee and no charge for the export. We’d rather you left on good terms than felt trapped.

Will my staff actually use it?

That depends more on you than on the software. What helps is starting small — quotes and invoices first, everything else later — and having one person who owns it. We set the permissions so each person only sees the part of it that concerns them, which removes most of the resistance.

Does it replace my accounting software?

It covers the day-to-day money: quoting, invoicing, recording payments, tracking what each job cost and chasing what you’re owed — the part most small businesses do badly. For filing and year-end your accountant will still want their own bookkeeping package, and we hand it clean figures rather than a shoebox.

Can customers pay through it?

Yes. Invoices carry a pay button and customers can pay by card or PayPal. The payment records itself against the invoice and sends the receipt. You’ll need your own payment account — the card processor’s fees are theirs, not ours.

Where does my data actually live?

On our servers, not on your office computer. That means nothing to install, nothing to update, and no laptop failure taking your customer list with it. It’s backed up daily and reachable from any browser.

Can it be changed to suit how we work?

To a point, yes. Custom fields, your own forms, your invoice layout, your stages on the lead board — all straightforward. Rebuilding how a whole module behaves is a bigger piece of work, and we’ll price that honestly rather than pretending it’s a switch.

How long until we’re running on it?

Usually a week or two from the go-ahead. Setup and configuration takes us a few days, then there’s a session with your team. Bringing across years of history takes longer and we’ll give you a realistic date once we’ve seen what you’ve got.

Want to see how your business would run on it?

Book twenty minutes. We’ll use your services and your numbers, not a demo company.